packaging Just wanted you to know the 4 pieces arrived safely.
The package went through hell but your packaging /shipping department did an excellent job packing/protecting the pieces.
Alkapon, | Great customer service My experience with your company has been amazing. Great customer service, quick responses to emails, a fantastic experience. You went above and beyond for me - I'm not used to such incredible service! I am going to recommend your company to anyone who is looking to do printing. (I just wish you guys printed comic books for all the indie artists that we know here). I hope everyone involved in helping me with my art gets a big thank you from me. Have a wonderful day!
Andrew Uys, Toronto | impressive quality but... Overall the quality of my print was impressive, however there are a few small areas that have white marks where the gloss adhered to the backing of the canvas as it was rolled for shipping. I suspect this was due to haste and do not fault keenart entirely for their eagerness to ship my order although as the image is now I am reluctant to hang it on the wall. There is also a scratch approximately 3cm on the right side of the image that is rather unsightly.
Ryan, Hamilton, Ontario | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, |